When the world is watching,
you can depend on Artel.
- 24/7/365 technical phone support
- Flat rate repair policy
- Revision upgrades during repair process
- Quick turnaround time on repairs
- Advanced replacements available
Customer Support Files
Customer Support
Artel technical support is staffed by trained and experienced technicians ready to respond to the most complex network issues any time 24/7/365. We know our products are installed in some of the world's most critical applications where immediate solutions are required.
Repairs
Artel products are known for their reliability. However, when there is a problem we offer flat rate, repair or replacement service and quick turnaround for all supported products. In addition during the repair process we will upgrade your hardware to the latest revision. We can even offer advanced replacements when you need to keep your network running.
Contact
| Phone: | 800-225-0228, Select 1 for Technical Support or Repairs |
| Outside US: | 978-263-5775, Select 1 for Technical Support or Repairs |
| Fax: | 978-263-9755 |
| Email: | technical@artel.com |
| Write: | Artel Video Systems 5B Lyberty Way Westford, MA 01886, USA |